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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent Service

Excellent and swift response to all questions. App is very easy to use too. Reviewed on: 16th February 2024

1% cash back & no charges when using abroad.

I like the 1% cash back & no charges when using abroad. Reviewed on: 16th February 2024

This has been the easiest banking app i have ever us...

This has been the easiest banking app i have ever used No Fuss. Very simple to set up and use. I use it more than my long standing Bank account. Instant transaction in front of your eyes. Fantastic & well done Reviewed on: 16th February 2024

The current account is brilliant for our needs.

The current account is brilliant for our needs. As partners we can split expenses if we choose and view our joint spending on the account. Reviewed on: 16th February 2024

The app is great, easy to use, never have any issues.

The app is great, easy to use, never have any issues. Interest rates are great, genuinely cannot fault it! Works perfectly with Google Wallet etc. which my previous bank didn't. Reviewed on: 16th February 2024

Excellent communication skills.

Excellent communication skills. Easy to understand and communicate back. Reviewed on: 16th February 2024

I started using chase last year and love the app lay...

I started using chase last year and love the app lay out and getting cash back on every spend. chase also allow for a round up which is also collecting a nice little amount. Reviewed on: 16th February 2024

Love the on line app banking , any issues and a quic...

Love the on line app banking , any issues and a quick message service solves any queries Reviewed on: 16th February 2024

Great customer service

When I had a problem with rogue payments, customer service responded quickly and refunded within days Reviewed on: 16th February 2024

Effortless online banking.

Effortless online banking. Good saving account offers Reviewed on: 16th February 2024

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