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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Easy to use, good currency rate when travel abroad.

Easy to use, good currency rate when travel abroad. Transaction swift, saving interest is good. Reviewed on: 16th February 2024

Excellent

Easy to use great to navigate the app and quick to acess Reviewed on: 16th February 2024

Excellent service all round.

Excellent service and easy to navigate online. Reviewed on: 16th February 2024

Can text message with any problem.

Can text message with any problem. Quick response Reviewed on: 16th February 2024

Excellent App, Excellent Service, Excellent Cash Bac...

Excellent App, Excellent Service, Excellent Cash Back offers Reviewed on: 16th February 2024

1% cash back is amazing !

1% cash back is amazing ! App is clean and reliable. Great customer service. Reviewed on: 16th February 2024

Easy to use at home or abroad.

Easy to use at home or abroad. Clearly set out in the app how to navigate and pay money between accounts. Glad to have this account. Reviewed on: 16th February 2024

Earn by Chase

I like the fact that I get money back every time I use my card Reviewed on: 16th February 2024

Very good experience.

Very good experience. Can answer questions quickly.. Brilliant card to use abroad. Customer service is good as they try and solve your issue as soon as possible Reviewed on: 16th February 2024

All round excellent bank

All round excellent bank, great customer service and conversion rates when travelling abroad. Reviewed on: 16th February 2024

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