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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase offers great value with simple rewards...

Chase offers great value with their simple rewards both cash back and the round up service a simple idea that soons adds up into a saving reward Reviewed on: 16th February 2024

Easy to use, good currency rate when travel abroad.

Easy to use, good currency rate when travel abroad. Transaction swift, saving interest is good. Reviewed on: 16th February 2024

Excellent

Easy to use great to navigate the app and quick to acess Reviewed on: 16th February 2024

Excellent service all round.

Excellent service and easy to navigate online. Reviewed on: 16th February 2024

Can text message with any problem.

Can text message with any problem. Quick response Reviewed on: 16th February 2024

Excellent App, Excellent Service, Excellent Cash Bac...

Excellent App, Excellent Service, Excellent Cash Back offers Reviewed on: 16th February 2024

1% cash back is amazing !

1% cash back is amazing ! App is clean and reliable. Great customer service. Reviewed on: 16th February 2024

Easy to use at home or abroad.

Easy to use at home or abroad. Clearly set out in the app how to navigate and pay money between accounts. Glad to have this account. Reviewed on: 16th February 2024

Earn by Chase

I like the fact that I get money back every time I use my card Reviewed on: 16th February 2024

Very good experience.

Very good experience. Can answer questions quickly.. Brilliant card to use abroad. Customer service is good as they try and solve your issue as soon as possible Reviewed on: 16th February 2024

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