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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great product, easy to use, good interest rates

Great product, easy to use, good interest rates Reviewed on: 16th February 2024

The cashback offer is brilliant and current account...

The cashback offer is brilliant and current account functionality for example, round ups and being able to open multiple accounts is great. As well as this having no account details on the card is great for security as I lost a card at some point but did not have anquiety about misuse. The app could do with some work as sometimes it is difficult to navigate to where you need to go Reviewed on: 16th February 2024

Excellent service

I don't see how the service could be improved. Keep up the good work Chase Reviewed on: 16th February 2024

Very straight forward.

Very straight forward. Pays decent interest compared to competitors. Reviewed on: 16th February 2024

A debit card that challenges credit cards

Fantastic they give interest on the current account and great cash back incentives to use their debit card. A real challenger to the credit cards. Insights are great and helpful and user interface generally easy to navigate and use. Downtime of availability is minimal compared to other banks I’ve used. Love using this card and current account Reviewed on: 16th February 2024

Clear and easy app

So basic things so easily you can follow up with chase bank app Reviewed on: 16th February 2024

Fantastic app!

Fantastic app! Easy to use and navigate. 1% off everything you purchase with chase is better than any other banks incentive. Reasonable interest rates on savings. Great customer service and support. This bank does everything a bank should! Reviewed on: 16th February 2024

Great service

Great service and easy to set up Reviewed on: 16th February 2024

Chase honest review

Lovely bank, great to have been using them whilst they provided such a good cash back scheme. Fast money transfers to make chase perfect for sending money abroad. The exchange rates Chase provides also are brilliant for traveling Reviewed on: 16th February 2024

Love the cash back and how friendly the app is to us...

Love the cash back and how friendly the app is to use and customer service is great. Reviewed on: 16th February 2024

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