Paid advertisement
Smart Money People Logo
Newsletter

Chase Bank: Current account reviews

4.86
Based on 49,015 reviews, last reviewed 20th Aug 2026
75% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026
sweetice53's avatar
sweetice53

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

5
Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

A effective app, excellent communications, fast deli...

5
A effective app, excellent communications, fast delivery, and also worldwide service. Reviewed on: 16th February 2024

very helpful and excellent follow up when informatio...

5
very helpful and excellent follow up when information required Reviewed on: 16th February 2024

Ease of use, great benefits very satisfied

5
Ease of use, great benefits very satisfied Reviewed on: 16th February 2024

User friendly Chase Bank current account

5
Chase Bank current account was incredibly easy to set up. Information was clear and without jargon. The platform is very user friendly and visibly pleasing. Reviewed on: 16th February 2024

A** banking

5
Banking with Chase is easy, convenient and hassle-free. Setting up my account was straightforward and the app gives excellent visibility of accounts and transactions. Reviewed on: 16th February 2024

Easy to use and good security

5
The Chase bank account is easy to use and provides instant feedback on spending along with reassuring security features. Reviewed on: 16th February 2024

Best Account

5
Chase is a simple to open and operate account, gives money back for spending and has a clear and informative app. Each transaction is notified if you choose and it is easy to keep track on the app and getting in touch with helpful customer service is a bonus too! Reviewed on: 16th February 2024

Excellent customer service

4
All good so far. Simple and straight forward while making payments and also to deal with customer queries. Much impressed. Reviewed on: 16th February 2024

Very professional staff and top notch service delivery.

5
Very professional staff and top notch service delivery.Unlike other banks, I didn’t have to wait for a new card in the post before using my debit card, once I reported it missing, the card details were changed over the phone and I was able to start using the new card without moving a finger and that’s smart banking. Reviewed on: 16th February 2024

Easy to use online app

5
Easy online bank. Love 1% cashback on everyday spending plus the fact I can use card when travelling with no charges. Reviewed on: 16th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Chase Bank?

  • Savings

    from Chase Bank 4.82 from 23035 reviews
    Chase Bank
  • Credit card

    from Chase Bank 4.81 from 383 reviews
    Chase Bank
  • Chase Protect

    from Chase Bank 4.71 from 51 reviews
    Chase Bank
    View all products