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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

All good nothing to complain about.

All good nothing to complain about.Good service when needed Reviewed on: 16th February 2024

great card to go abroad with very easy to use am ver...

great card to go abroad with very easy to use am very happy Reviewed on: 16th February 2024

Only bank on UK market which provides debit card wit...

Only bank on UK market which provides debit card with 1% cashback Reviewed on: 16th February 2024

Simple and easy to use product.

Simple and easy to use product. Clear and easy to access benefits. A good combination and link between current and savings abounds. Feels fresh and innovative. Customer service has been a pleasant experience when used. Polite and knowledgeable people. Reviewed on: 16th February 2024

Been with the bank for a couple of years now.

Been with the bank for a couple of years now. Nothing but positive praise for the service that has been provided to me Reviewed on: 16th February 2024

great bank

I chose chase after my husband recommended them. Reviewed on: 16th February 2024

East to use app.

East to use app. Responsive customer service Reviewed on: 16th February 2024

Great App; good security measures

Great App - easy to use - with 1% cash back. Good security features that give me more confidence in their fraud protection measures than traditional banks. Reviewed on: 16th February 2024

Excellent in every department.

Excellent in every department. I couldn't wish for more from a provider. I never hesitate to recommend to my family, friends and colleagues. The App is very easy to use and very useful. Reviewed on: 16th February 2024

The best day to day bank

I have been with the bank for over 2 years and have never had a problem that they couldn't attend to immediately through the chat. Additionally the 1% cash back option is awesome, the features are simple and easy to use. Reviewed on: 16th February 2024

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