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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Easy to use, fast delivery, good product

Easy to use, fast delivery, good product Reviewed on: 16th February 2024

Amazing bank always on call 24.

Amazing bank always on call 24.7 Reviewed on: 16th February 2024

Never had problem excellent service

Never had problem excellent service Reviewed on: 16th February 2024

Easy to use, if got any issues, they working 24hours

Easy to use, if got any issues, they working 24hours Reviewed on: 16th February 2024

Best experience

I have had nothing but the best experience with Chase. Ease of using my account. Cashback rewards. Being able to compartmentalise accounts. And amazigg ng service especially with getting refunded. Reviewed on: 16th February 2024

Get closer to the real bank.

This is my second year as a Chase customer,i have never been disappointed by them. The customer service is excellent - Reviewed on: 16th February 2024

Most refreshing banking experience in decades

Fantastic App experience with quick responses from customer service & an easy to access modern interface that goes beyond what most others offer in the space. I feel that it's the most rewarding banking experience I've had in a long long time with the cashback, investments and savings options too. Feels very refreshing in an era where banking has often felt like a choice between a poor or poorer option. Reviewed on: 16th February 2024

1% cashback

Brilliant 1% cashback on your spending. Nice bonus and easy app to operate Reviewed on: 16th February 2024

Good experience l like banking with chase good custo...

Good experience l like banking with chase good customer support. Reviewed on: 16th February 2024

Excellent account with rewards

I love using Chase bank, It gives cahsback on most of purchases. Great customer service. Reviewed on: 16th February 2024

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