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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

I've never had any issues.

I've never had any issues. They do everything they say they will do. Reviewed on: 13th February 2026

Very easy to use and always transparent

Very easy to use and always transparent Reviewed on: 13th February 2026

Chase has been brilliant I simply can’t fault it.

Chase has been brilliant I simply can’t fault it. The customer service is second to none. It actually shocks me how good it is. It’s fast, kind and my issues are always resolved. The features on a basic free current account help me track, save and organise my money so well. Reviewed on: 13th February 2026

Brilliant,love the cash back very helpful customer s...

Brilliant,love the cash back very helpful customer support Reviewed on: 13th February 2026

Excellent bank.

Excellent bank. Easy online banking and fantastic customer service. 100% happy with Chase. Reviewed on: 13th February 2026

Chase is so easy to use and the customer service is...

Chase is so easy to use and the customer service is fantastic. I’ve closed my account with my old bank and use chase now Reviewed on: 13th February 2026

Great new bank.

Great new bank. Recommending to everyone. Reviewed on: 13th February 2026

Never had any issue using my account or contacting c...

Never had any issue using my account or contacting customer services when I have a question. Reviewed on: 13th February 2026

Quick and Easy to open.

Quick and Easy to open. App based account. Round up function is good. As is the money back on purchases. Reviewed on: 13th February 2026

This is how banking should be, and I'm looking forwa...

This is how banking should be, and I'm looking forward to the future with them, wonderful customer service, I have already recommended then to some of my friends. Reviewed on: 13th February 2026

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