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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great, safe and an easy to use app

Great, safe and an easy to use app Reviewed on: 15th February 2024

Great product but customer service can be improved.

Great product but customer service can be improved. Reviewed on: 15th February 2024

What a fantastic bank account they offer, you get mo...

What a fantastic bank account they offer, you get money back on purchases for the first year of banking with them. When you have a problem they are easy to contact via the phone app. I’ve recommended this bank to all my friends, there’s no other bank like it on the market at the moment, keep up the good work Chase. Reviewed on: 15th February 2024

Excelllent

The app is so easy to use. Customer service is excellent no waiting in a queue for ages. Transfers are quick and instant. Reviewed on: 15th February 2024

Perfect service right through from opening app to as...

Perfect service right through from opening app to asking for help or explanations Reviewed on: 15th February 2024

Best current account on market, hands down.

Best current account on market, hands down. Reviewed on: 15th February 2024

Customer service staff have very good attitude

Customer service staff have very good attitude Reviewed on: 15th February 2024

Made rest sit up

Easy to access and use very quick and if need to contact o hanging on for hours Reviewed on: 15th February 2024

Love the cashback and easy to use app

Love the cashback and easy to use app Reviewed on: 15th February 2024

Teaches you how to fianance and bank

Teaches you how to fianance and bank Reviewed on: 15th February 2024

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