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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Great customer service.

Great customer service. If you call them you speak to a real person almost instantly. And they are so helpful. The cashback offer has been great and the rate of interest on the saving account is very competitive. The app is super easy to use and I feel that my money is totally secure. Reviewed on: 15th February 2024

Chase is a good bank

I found Chase customer service to be efficient, courteous and helpful. The app is easy to navigate,. I enjoy having the benefit of their rewards and cashback service Reviewed on: 15th February 2024

Fantastic and personable Customer Service: always fa...

Fantastic and personable Customer Service: always fast and courteous. Reviewed on: 15th February 2024

Great bank.

Great bank. Easy to set up account & great service experience banking with Chase. Some good perks like cashback round up Reviewed on: 15th February 2024

Very good customer service and a happy customer with...

Very good customer service and a happy customer with their current account Reviewed on: 15th February 2024

Great banking

It's a very easy and seamless banking experience. Reviewed on: 15th February 2024

Good for my money

I get 1% cash back for everything I spend when using current account. Also there is no transaction fee when I use it outside UK. Reviewed on: 15th February 2024

Like the 1% cash reward.

Like the 1% cash reward. What a motivation for spending with Chase Bank. Reviewed on: 15th February 2024

Easy to use app, even with multiple accounts

Easy to use app, very useful being able to create multiple accounts. Reviewed on: 15th February 2024

Customer service is excellent.

Customer service is excellent. I have had to phone them twice in the last couple of weeks and both times I have got to talk to someone straight away which is unheard of with any of my English bank accounts. Can’t rate this bank enough. Reviewed on: 15th February 2024

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