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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use, track spending and add to savings.

Easy to use, track spending and add to savings. Reviewed on: 13th February 2026

Perfection

Everything they do is customer focused Reviewed on: 13th February 2026

Customer service and their interest rate

Customer service and their interest rate Reviewed on: 13th February 2026

Best move i ever made, good service

Best move i ever made, good service Reviewed on: 13th February 2026

My account

Everything is explained to me in simple term. Reviewed on: 13th February 2026

Really easy to open and do everything online - good...

Really easy to open and do everything online - good initial offers on savings and cashback but less good now I have been with them a while Reviewed on: 13th February 2026

Excellent current account with cash back on purchases,.

Excellent current account with cash back on purchases,. Excellent customer service, user friendly mobile app, alert system, etc very happy with the product. Reviewed on: 13th February 2026

Excellent all round.

Excellent all round. Great customer service Reviewed on: 13th February 2026

Chase has been my go-to current account since I open...

Chase has been my go-to current account since I opened in November 2024. The cashback rewards, the ability to open multiple savings accounts and the brilliant customer service all score top points from me. Reviewed on: 13th February 2026

Scam sorted

We had a car parking scam where we lost £60, we reported it to Chase and they resolved it within 24 hours, great service Reviewed on: 13th February 2026

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