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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Great service easy to use simple website great offers

Great service easy to use simple website great offers Reviewed on: 13th February 2026

Great account to use overseas excellent rates great...

Great account to use overseas excellent rates great app easy to use good interest rates Reviewed on: 13th February 2026

Easy to use offers rewards for daily use.

Easy to use offers rewards for daily use. Round up facility great way to savev Reviewed on: 13th February 2026

Phone calls always answered promptly by a real perso...

Phone calls always answered promptly by a real person & always polite & helpful Reviewed on: 13th February 2026

User friendly account

Its a safe account, very useful to use abroad. The app keeps card details secure also allows you to temporarily freeze the card if you lose it. You get some Cashback but this has reduced in recent years. I also like the reward for recommending the account to friends and family. Reviewed on: 13th February 2026

Excellent staff, dealt with a fraud transaction prom...

Excellent staff, dealt with a fraud transaction promptly. Amazing customer service Reviewed on: 13th February 2026

Very good service and nice and easy app to use.

Very good service and nice and easy app to use. Would be good if it had overdraft option. Reviewed on: 13th February 2026

I’ve been using chase for a few years now, it’s been...

I’ve been using chase for a few years now, it’s been really good from using savings to using as your regular card Reviewed on: 13th February 2026

Excellent response via chat within app.

Excellent response via chat within app. Professional and usually able to answer on app. Good response time and knowledgeable. Like the app approval system to ensure payment are safe. Useful to use abroad. Good / fair exchange rate etc. Reviewed on: 13th February 2026

A great bank,

A great bank, love the app works well every time Reviewed on: 13th February 2026

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