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Chase Bank: Current account reviews

4.94
Based on 48,906 reviews, last reviewed 20th Mar 2026
445600% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026
Angela G's avatar
Angela G

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

4
Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Really good customer service.

5
Really good customer service. I really like the fact you are made aware of what direct debits are going out of your account the day before. Reviewed on: 13th February 2026

Great mobile app with so many additional add ons lik...

5
Great mobile app with so many additional add ons like spending notifications and great saving like cash back and round up on spending into saving accounts. Reviewed on: 13th February 2026

Saving rates are not as good as they used to...

5
Saving rates are not as good as they used to be Reviewed on: 13th February 2026

The ease of the app & great exchange rates.

5
The ease of the app & great exchange rates. Reviewed on: 13th February 2026

An excellent app and fast connection to a live perso...

5
An excellent app and fast connection to a live person to deal with any questions about your banking. Reviewed on: 13th February 2026

Easy to use system on line and professional help if...

5
Easy to use system on line and professional help if needed. Can’t ask for better Reviewed on: 13th February 2026

Perfect bank never had any issues

5
Perfect bank never had any issues Reviewed on: 13th February 2026

Perfect not like normal banks

5
Top quality on service and speed Reviewed on: 13th February 2026

Solid service...

5
Everything runs well great communication and feel valued. Reviewed on: 13th February 2026

I’ve been with chase for a few years.

5
I’ve been with chase for a few years. Their savers are incredible with the boosted rate. Less so without but I still enjoy the ease of banking with them, the round up and the saver pots with interest Reviewed on: 13th February 2026

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