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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

A bank that gives interest on their current account,...

A bank that gives interest on their current account, with excellent customer service. Reviewed on: 15th February 2024

Very good customer service and account rewards

Very good customer service. Good safety protection for large transactions. Cash back on spending. Good round up scheme with generous interest Reviewed on: 15th February 2024

Great bank

Proactive, good customer service Reviewed on: 15th February 2024

They are excellent, great competitive rates, modern...

They are excellent, great competitive rates, modern app that’s easy to use, great features such as round ups Reviewed on: 15th February 2024

Love it.

Love it. Excellent throughout. Great value for money in comparison to many others Reviewed on: 15th February 2024

Communication excellence

Joined in the early days and communication was excellent with time frames and aims of providing the service when demand for the service was very high Reviewed on: 15th February 2024

The cash back and saving interest are the best in...

The cash back and saving interest are the best in UK Reviewed on: 15th February 2024

Best Digital Bank - No nonsense Promotions

Chase has set up digital baking bar at the highest point, their mobile app so easy to use, no nonsense add or promotions makes banking exciting. Reviewed on: 15th February 2024

Great product.

Great product. Our first use of online banking. Reviewed on: 15th February 2024

Great experience

Great experience - easy to use and interest is great: Reviewed on: 15th February 2024

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