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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Signed up two years ago.

I signed up with Chase two years ago and have been very impressed with them. The bonus of some cash back is very appealing. Reviewed on: 15th February 2024

Best banking experience

Best banking experience I’ve ever had, great rates & free to use abroad Reviewed on: 15th February 2024

Fantastic service and stable app

Fantastic service and stable app Reviewed on: 15th February 2024

Straightforward, easy to use & with interest plus us...

Straightforward, easy to use & with interest plus use abroad with no silly charges. And all with a great phone app. Reviewed on: 15th February 2024

I am happy to get the rewards and can get the intere...

I am happy to get the rewards and can get the interest money from accounts. Reviewed on: 15th February 2024

Great and fast customer service.

Great and fast customer service. Great products. Can't wait to see what they bring to the market next! Reviewed on: 15th February 2024

Great bank love the cash back reward for transactions

Great bank love the cash back reward for transactions Reviewed on: 15th February 2024

customer orientated bank

Excellent product customer orientated good benefits Reviewed on: 15th February 2024

The best online bank Uk

Great monk perfect meets all my needs easy to use Reviewed on: 15th February 2024

Well done Chase Bank

I moved my current account from TSB to Chase about 2 years ago maybe. Best thing I ever did. The app is awesome and simple to use. It has easy find and use details like contacting customer service, security measures etc. I absolutely hated the TSB especially after the farce of the technical issues all TSB customers experienced following an update a few years ago. I just never trusted them after that. But with Chase, I have had no issues whatsoever but if I did, customer service is just a few clicks away. Absolutely fantastic bank!! Straight forward and simple. That's what you need from your bank. 10/10 from me!! Well done Chase Bank Reviewed on: 15th February 2024

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