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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Instant response from call center whenever called.

Instant response from call center whenever called. Always 100% satisfaction via phone. Reviewed on: 15th February 2024

Scamming by third party.

Having got stung in a scam, I informed the chase bank, and made them aware of all the issues. They went onto to recoup 95% of the lost finance, and helped me greatly. Reviewed on: 15th February 2024

Simple, clear and easy to use.

Simple, clear and easy to use. The app gives you everything you need at a touch. Never had an issue and is my choice for everyday wear use. Reviewed on: 15th February 2024

Awesome product and support.

Awesome product and support. Would definitely recommend. Love the cashback and the app Reviewed on: 15th February 2024

Honest, Ethical & Reliable

Excellent service in the UK and whilst travelling in Europe and the USA - no surprise additional charges either! Reviewed on: 15th February 2024

How a modern bank should be.

Everything on the Chase banking app just works. It’s so easy to use from cash back to savings accounts and the opportunity to grow your money as well as protect it. I couldn’t be happier. Reviewed on: 15th February 2024

No hassle

Good bank quick and simple good interest Reviewed on: 15th February 2024

Everything dealt with promptly and efficiently.

Everything dealt with promptly and efficiently. Reviewed on: 15th February 2024

Great experience everytime and excellent benefits

Great experience everytime and excellent benefits Reviewed on: 15th February 2024

Intuitive app, great savings accessibility and 10/10...

Intuitive app, great savings accessibility and 10/10 support Reviewed on: 15th February 2024

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