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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great service, easy to use app, good rates & rewards

Great service, easy to use app, good rates & rewards Reviewed on: 13th February 2026

Chase is a good bank, they’re transparent and the AP...

Chase is a good bank, they’re transparent and the APR is great. The app is great and makes it easy to bank with them. The roundup function is good, I wish the minimum spend was lower to qualify for cash back. Reviewed on: 13th February 2026

Chase simple and easy

I’ve been banking with Chase for a few years and it’s very good, i use it for my everyday needs, the app is so simple and easy to use, they give plenty of notification when rates are changing I also like the cash back scheme. Reviewed on: 13th February 2026

Very helpful when travelling abroad

Very helpful when travelling abroad Reviewed on: 13th February 2026

Always very impressed with the online facilities hav...

Always very impressed with the online facilities have been with them quite a few years now Reviewed on: 13th February 2026

Wonderful bank with excellent customer service

As I am in my 60s I was slightly apprehensive moving to an online bank and always using an app to access my banking needs. I needn’t have worried. Easy to use for everything including overseas travel. If you do need to contact customer service the response is fantastic either by telephone or chat. Reviewed on: 13th February 2026

Looks after customers interest.

Looks after customers interest. Great communication. Always helpful Reviewed on: 13th February 2026

Customer service is spot on, best cash back rewards...

Customer service is spot on, best cash back rewards and saving rewards! Reviewed on: 13th February 2026

Very helpful when needed no fuss and easy to...

Very helpful when needed no fuss and easy to navigate Reviewed on: 13th February 2026

Been using Chase for 3 years and counting

I have been using Chase for 3+ years , and I must say I do not have any regrets. I get my interest on my savings account monthly, their customer service support is excellent. Never for once have I been scared of their service. It is very impressive. Reviewed on: 13th February 2026

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