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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Good customer service easy use clear communication

Good customer service easy use clear communication Reviewed on: 15th February 2024

Great service easy to use great interest

Great service easy to use great interest Reviewed on: 15th February 2024

really good

really good really good really good really good Reviewed on: 15th February 2024

Quite simply how banking should be.

Honestly cannot fault the excellent customer service & the fact it’s available 24/7 really is remarkable. The Chase App is absolutely fabulous & so easy to use. Reviewed on: 15th February 2024

Good chase

Cashback good savings good but rates could be better Reviewed on: 15th February 2024

It's great to get a little back on everyday spending.

It's great to get a little back on everyday spending. The ap is simple and works great. The only drawback is the rare maintenance downtime where electronic payments didn't work, but my card still worked. So being out and about with just one card seems fine if you only were to have the one bank. Reviewed on: 15th February 2024

Rewarding customers unlike other banks.

The two high street banks that I have used consistently for 45 years have given nothing regarding incentives and interest. Chase have given me more back in only two years of banking with them then the over two in four decades!! Reviewed on: 15th February 2024

Love the ease of using the Chase app to spend and sa...

Love the ease of using the Chase app to spend and save my money. I have encouraged my husband and sister to open accounts. Reviewed on: 15th February 2024

Very efficient and easy to use the app

Very efficient and easy to use the app Reviewed on: 15th February 2024

I enjoyed banking with Chase Bank.

I enjoyed banking with Chase Bank. Proving hassle free banking Reviewed on: 15th February 2024

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