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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Great customer service when we had an issue.

Great customer service when we had an issue. Interest on savings and cash back. Fantastic Reviewed on: 15th February 2024

Easy app

Easy app, pleased with both accounts, round up and interest.nice to talk to human on telephone rather then AI Reviewed on: 15th February 2024

Absolutely love my chase account such an easy way of...

Absolutely love my chase account such an easy way of banking Reviewed on: 15th February 2024

Perfect and prompt service .

Perfect and prompt service . Top notch customer service 24/7 Reviewed on: 15th February 2024

For smart people wanting smarter banking

For smart people wanting smarter banking Reviewed on: 15th February 2024

Good customer service easy use clear communication

Good customer service easy use clear communication Reviewed on: 15th February 2024

Great service easy to use great interest

Great service easy to use great interest Reviewed on: 15th February 2024

really good

really good really good really good really good Reviewed on: 15th February 2024

Quite simply how banking should be.

Honestly cannot fault the excellent customer service & the fact it’s available 24/7 really is remarkable. The Chase App is absolutely fabulous & so easy to use. Reviewed on: 15th February 2024

Good chase

Cashback good savings good but rates could be better Reviewed on: 15th February 2024

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