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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent brand followed up with an excellent produc...

Excellent brand followed up with an excellent product, well differentiated from other banks Reviewed on: 15th February 2024

The experience is so easy and I now use chase for al...

The experience is so easy and I now use chase for all my banking Reviewed on: 15th February 2024

Love the 1% cashback on all purchases and round up

Love the 1% cashback on all purchases and round up savings, e.g. if an item is 95p then 5p goes into savings account. The app is great for managing everything and it feels safe using your Debit card as it has no account details should it be lost or stolen. Reviewed on: 15th February 2024

Excellent customer service.

Excellent customer service. They respond immediately and help every time. Reviewed on: 15th February 2024

Both current account and savings account are very ea...

Both current account and savings account are very easy to use and have good rates. Reviewed on: 15th February 2024

Amazing love banking with chase a lot of rewards

Amazing love banking with chase a lot of rewards Reviewed on: 15th February 2024

Quick to respond via message chat.

Quick to respond via message chat. Everytime I've needed assistance they've been there on the chat app and its actual humans you're talking too not AI. You leave the chat feeling a valued and respected. Totally recommend Chase to everyone. Reviewed on: 15th February 2024

Great digital offering

Really easy, secure and simple banking service - with many benefits for customer Reviewed on: 15th February 2024

Over the moon .

Over the moon with my experience with chase up to now. Easy to use app, even for someone of my age!! I can understand and work with it. Great interest rates too. Reviewed on: 15th February 2024

Having individual pots with account numbers is great

Managing this account is very easy using their app and great offers such as cashback and round up make this a great financial option. Especially like being able to open multiple accounts / pots really easily with their own sort code and account numbers Reviewed on: 15th February 2024

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