Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

View other Chase Bank products

4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Best bank in Britain

Fantastic service . Easy to use and prompt responses to queries . This is how to run a bank Reviewed on: 15th February 2024

I've been absolutely thrilled with Chase Bank!

I've been absolutely thrilled with Chase Bank! This year alone, I've saved over £160 this year thanks to their rewards. I love the 1% cashback I get on all my spending. The mobile app is super easy to use, and I always feel like I'm getting top-notch customer service. For example, when I thought I’d accidentally been a victim of a fraudulent transaction, Chase worked with me to resolve the issue quickly and painlessly. Overall, I highly recommend Chase for anyone looking for a bank that offers great rewards, convenient features, and excellent customer support. Reviewed on: 15th February 2024

Brilliant bank!

Brilliant bank! Great security with the debit card as no card information is on there. Lovely human customer service team and great rewards Reviewed on: 15th February 2024

I use chase bank every single day app is very clear...

I use chase bank every single day app is very clear and easy best customer service worth using every minute Reviewed on: 15th February 2024

Just fantastic and very efficient service with good...

Just fantastic and very efficient service with good rates of interest and a super slick app Reviewed on: 15th February 2024

Great bank!

Great bank, app and good customer service. Competitive rates too. They seem to listen to their customers. Reviewed on: 15th February 2024

Absolutely the best banking app.

Absolutely the best banking app. In addition to this, there is cashback on purchases, and interest paid on all accounts, both savings and current. Superb communication. Just an excellent organisation. Reviewed on: 15th February 2024

Fantastic bank!.

Easy to set up account. Any quietude have been dealt with immediately. Fantastic customer service, everyone so friendly. Reviewed on: 15th February 2024

Very good support thro chat and investigate and back...

Very good support thro chat and investigate and back to me within 3o mins. Reviewed on: 15th February 2024

Chase is just excellent

Chase is just excellent. Have been with them for almost 2 years now and I have had nothing but a positive experience. Reviewed on: 15th February 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from first direct 4.73 from 1492 reviews
Student Additions Account
from Barclays 4.38 from 92 reviews
Essential current account (discontinued)
from Virgin Money 3.72 from 146 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.83 from 23032 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub