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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

As an older user of Chase, I was apprehensive to sta...

As an older user of Chase, I was apprehensive to start with, unsure whether it would be too complicated for me to navigate. Need not of worried, I pay bills, go shopping and am very happy with my savings rate. In my opinion, having banked elsewhere, Chase is definitely, surprisingly for me, the best! Reviewed on: 15th February 2024

Engaging with clear customer foci

Engaging with clear customer foci Reviewed on: 15th February 2024

Very good service an choices of various accounts wit...

Very good service an choices of various accounts within one current account makes saving paying bills excetra very easy an uncomplicated overall the best account I’ve ever used Reviewed on: 15th February 2024

Best bank out there.

Best bank out there. So easy to use. Reviewed on: 15th February 2024

So easy to set up and manage.

So easy to set up and manage. Benefits such as cash back and round ups both with excellent interest rates. Help via chat or phone if you need it. Reviewed on: 15th February 2024

Easy to use app, good savings rates.

Easy to use app, good savings rates. Reviewed on: 15th February 2024

Best online bank ever

App is easy to use and you can always talk to someone in person without having to wait hours Reviewed on: 15th February 2024

Positive experience

From the time I took out the account till present time it has been a positive experience. When I have need to contact them help has been there instantly and all my questions answered Reviewed on: 15th February 2024

Easy to use.

Easy to use. Good sense of security. Reviewed on: 15th February 2024

Great customer service and offerings.

Great customer service and offerings. Very short wait times for responses when help is needed. Their current account is a great product, very easy to use along with the app. I also enjoy the savings and roundup account which I enjoy using. Reviewed on: 15th February 2024

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