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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Good interest and easy app to use plus very helpful...

Good interest and easy app to use plus very helpful to solve problems Reviewed on: 15th February 2024

Accessible, the best rates, easy to use and safe.

Accessible, flexible, easy to use and safe. Not to mention one of the best rates in the U.K.! Everything about chase oozes professionalism. They clearly care about their customer and want to help improve their service as much as possible as well as match the best rates. If anything was to go wrong (not that it has) the clear user interface and emergency contact lines make it clear and comforting if you ever need them. Reviewed on: 15th February 2024

Great experience

Great experience good interest rates love the cash back and round up features Reviewed on: 15th February 2024

Opening my account was very easy.

Opening my account was very easy. Moving money between pots i easily created was hassle free and easy to do. If i transferred money from a different bank to my chase account it would appear instantly. Cash back at 1% on every transaction was a very welcomed bonus as well. Reviewed on: 15th February 2024

Looks after customers.

Looks after customers. Offers incentives and great options. So easy to access and move my money Reviewed on: 15th February 2024

Easy navigation in app cashback on spending and noti...

Easy navigation in app cashback on spending and notification on outgoings glad i switched Reviewed on: 15th February 2024

Great app, easy to use.

Great app, easy to use. Would be great to be able to withdraw money from bank machines. Reviewed on: 15th February 2024

No matter what i buy, transact or request chase are...

No matter what i buy, transact or request chase are always there with feedback and constructive advise Reviewed on: 15th February 2024

The app is easy to use.

The app is easy to use. The interest rates are competitive. Reviewed on: 15th February 2024

I’ve had very good experience

I’ve had very good experiences with any issues when I called costumer service. The app is very easy to use and rewards are good. Reviewed on: 15th February 2024

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