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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great interest back when you spend using the card an...

Great interest back when you spend using the card and also with their round up account. Customer service is great too and always helpful. Reviewed on: 15th February 2024

Great Bank.

Great Bank. Great app. Great service. Reviewed on: 15th February 2024

Go For Chase

I have had Chase and it has progressed so much since its inception. I enjoy the cash back offer it’s very good and rewarding. I wish it wasn’t limited to £15 a month. The saving account interest rate is good too and getting monthly interest is rewarding. The app is easy to use. Reviewed on: 15th February 2024

The great bank CHASE

Great bank so easy to use and when I lost my bank card I was treaty promptly and professionally by a man with a lovely American accent - he was caring and very helpful . Reviewed on: 15th February 2024

Best customer service

When I need something done it is done not getting moved from pillar to post Reviewed on: 15th February 2024

An excellent bank to deal with.

Can actually speak to an English voice (very quickly) on the phone. Great communication on a regular basis. Great benefits for banking with them, interest on current account, cash back on expenditure, and round up benefits are unique.and the App is exceptionally user friendly. Like the security of their debit card with no numbers on it Reviewed on: 15th February 2024

So easy to use, I feel valued

So easy to use… great customer service. I feel valued Reviewed on: 15th February 2024

Fantastic bank, great customer service and pay cash...

Fantastic bank, great customer service and pay cash back for spending my money. Reviewed on: 15th February 2024

Very good bank

No issues; easy to move money between accounts, good cashback % Reviewed on: 15th February 2024

Customer Service over the phone is poor but overall...

Customer Service over the phone is poor but overall offer and in particular the Cash Back scheme is very good. Reviewed on: 15th February 2024

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