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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Great, secure banking with Chase

Great company. Feel secure in banking with them great for abroad travel too, no fees Reviewed on: 13th February 2026

great bank

very responsive. great app. great interest rates Reviewed on: 13th February 2026

App is very easy to navigate.

App is very easy to navigate. Chat response time is first class. When we do need to have a proper conversation, we are able to speak to a real person who we can understand. Reviewed on: 13th February 2026

Excellent app platform, very efficient

Excellent app platform, very efficient Reviewed on: 13th February 2026

Always helpful

Never had problem good rates always helpful Reviewed on: 13th February 2026

Always available to contact, App is always up to date.

Always available to contact, App is always up to date. Excellent add ons. Reviewed on: 13th February 2026

Adore Chase.

Adore Chase. Customer service is perfect. Reviewed on: 13th February 2026

Excellent service and cashback.

Excellent service and cashback. Easy to use app Reviewed on: 13th February 2026

New to Chase but very happy so far

New to Chase but very happy so far with App, advice and services available Reviewed on: 13th February 2026

Happy Bunny

I quite like the roundup feature and having everything on the phone is very convenient. Reviewed on: 13th February 2026

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