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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

The Friendly Listening 24 Hour Bank

I have had a Chase C/A almost since it was released in the UK. It was easy to set up and even easier run. Any problems that I have had have been dealt with immediately by their excellent staff. Calls are answered within a minute, not just between 0800-1700 but any time Reviewed on: 15th February 2024

Hassle free banking pays interest, and the app is re...

Hassle free banking pays interest, and the app is reliable and easy to use. Reviewed on: 15th February 2024

The app is fantastic.

The app is fantastic. Clear and easy to use. The interest rate is more than competitive and account benefits such as round up are great Reviewed on: 15th February 2024

Great experience with no complaints

Great experience with no complaints Reviewed on: 15th February 2024

Very good customer service staff very knowledgeable...

Very good customer service staff very knowledgeable when you contact them Reviewed on: 15th February 2024

Chase is great!

Chase is great! Never had an issue with banking with them and the cash back offer is also nice! Reviewed on: 15th February 2024

World Wide Use

Have used in Europe and the Caribbean without a problem, Excellent exchange rates and no fees Reviewed on: 15th February 2024

Happy customer

Happy customer with nice experience so far! Easy to use! Reviewed on: 15th February 2024

Chase are wonderful,

Chase are wonderful, so easy to use the app; great savings rates & conversions whilst abroad. Reviewed on: 15th February 2024

Excellent App

Very happy with the account and app Reviewed on: 15th February 2024

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