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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great app and customer service.

Great app and customer service. Easy to do banking with and great cashback. Reviewed on: 15th February 2024

The most used of the five other cards I have.

Client service is ok. Good protection against scams, I've got my scammed money back after addressing to client service. Cashback 1% is fine. Unfortunately, Chase card is not accepted at when paying at pump at Tesco. Payment is possible only at cashier. Reviewed on: 15th February 2024

I love this bank.

I love this bank. Easy to apply for, great service and products with a great interest rate. The cash back is wonderful and I love the roundup function. Amazing customer service, quick to answer and friendly. Reviewed on: 15th February 2024

Easy to use.

Easy to use. I like the fact that my details are not on my card. Never had any problems either depositing money, moving it, or paying for goods or services. Reviewed on: 15th February 2024

The Friendly Listening 24 Hour Bank

I have had a Chase C/A almost since it was released in the UK. It was easy to set up and even easier run. Any problems that I have had have been dealt with immediately by their excellent staff. Calls are answered within a minute, not just between 0800-1700 but any time Reviewed on: 15th February 2024

Hassle free banking pays interest, and the app is re...

Hassle free banking pays interest, and the app is reliable and easy to use. Reviewed on: 15th February 2024

The app is fantastic.

The app is fantastic. Clear and easy to use. The interest rate is more than competitive and account benefits such as round up are great Reviewed on: 15th February 2024

Great experience with no complaints

Great experience with no complaints Reviewed on: 15th February 2024

Very good customer service staff very knowledgeable...

Very good customer service staff very knowledgeable when you contact them Reviewed on: 15th February 2024

Chase is great!

Chase is great! Never had an issue with banking with them and the cash back offer is also nice! Reviewed on: 15th February 2024

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