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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Easy to use app.

Easy to use app. Great to be able to speak to a person if you have a problem. Love the ‘round up’ option which helps you save and gives you interest on top. Reviewed on: 13th February 2026

No issues with immediate online banking and great cu...

No issues with immediate online banking and great customer care. Add card to apple wallet and easy access at all times. Reviewed on: 13th February 2026

Brilliant! So easy and great products

So easy and great products. Get far better value than elsewhere Reviewed on: 13th February 2026

The online app is simple to use.

The online app is simple to use. Round up means you can save without even trying. Paying in £1500 each month means you earn cashback! Basically free money, who wouldn’t love this. Reviewed on: 13th February 2026

Fab bank

Good experience with this bank. always very helpful Reviewed on: 13th February 2026

Any issues raised, solved lot quicker than high stre...

Any issues raised, solved lot quicker than high street bank. And hassle free Reviewed on: 13th February 2026

Quick at answering questions - downside is new custo...

Quick at answering questions - downside is new customers get better incentives - these should be extended to loyal customers. This also applies to saving account bonus rates as well as cash back on spending for current accounts Reviewed on: 13th February 2026

User friendly App Banking Service

User friendly App Banking Service…customer service very prompt, helpful and efficient Reviewed on: 13th February 2026

Chase are in the lead

Great easy to use app. Customer service best I've received from a bank. Rewards are competitive Reviewed on: 13th February 2026

Excellent customer service

Never had a problem, and customer service are extremely helpful when you need them. Above and beyond Reviewed on: 13th February 2026

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