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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48929 reviews)

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4.94

Based on 48,929 reviews, last reviewed 25th Mar 2026

447300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Excellent easy and effective banking. Excellent easy and effective banking. Online access is simple and easy to understand Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48929)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Quality service

The app is really easy to use. The assistance and help is great too. Reviewed on: 13th February 2026

Best UK bank!

Excellent app and prompt response on live chat. Really easy to use Reviewed on: 13th February 2026

Great banking experience

Had for a good few years and saving opportunities have been outstanding Reviewed on: 13th February 2026

The best

Great saving rate. Best I’ve found. Reviewed on: 13th February 2026

All good, very helpful when contacted

All good, very helpful when contacted Reviewed on: 13th February 2026

Easy to use and great value.

Easy to use and great value. I have the current account, savings and credit card and they’re all great with brilliant customer service should ever need it. I always recommend Chase to friends and they’re always grateful after! Reviewed on: 13th February 2026

Trust, so easy to use.

Very easy to use. Great interest rate. We both are in our 60s and 70 trust this bank and we are not very trusting people. Reviewed on: 13th February 2026

Easy to use app.

Easy to use app. Customer service the best!! Reviewed on: 13th February 2026

Fast, Friendly service, convenient and easy to use,...

Fast, Friendly service, convenient and easy to use, very logical environment. Communicating with them is easy. Flexible and responsive. I have only good things to say about them. I really appreciate it. I'm glad my daughter recommended them to me. Reviewed on: 13th February 2026

It just works, without any drama.

It just works, without any drama. The app is easy to use and tells me everything I need to know, and it's always available, 24/7, (apart from the occasional planned outage, but everything needs maintenance). Reviewed on: 13th February 2026

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