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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Works simply and efficiently.

Works simply and efficiently. If you have any sort of problem, you get through quickly without having to navigate lots of menus Reviewed on: 13th February 2026

Really easy to use app.

Really easy to use app. Customer service is really good. Reviewed on: 13th February 2026

Such a great account especially the roundup feature...

Such a great account especially the roundup feature which helps my savings Reviewed on: 13th February 2026

Chase treat existing customers with contempt.

Chase treat existing customers with contempt. Offers are aimed at attracting new customers, once onboard saving rates, cash back and incentives are poor. Reviewed on: 13th February 2026

Excellent Bank

Since banking with Chase they have always offered support, easy access to my accounts, tracking savings and spends easily Reviewed on: 13th February 2026

Fantastic app to use.

Fantastic app to use. Can transfer easy. Can gave multiple deposit accounts. Reviewed on: 13th February 2026

Chase deliver

Chase offer outstanding customer service and efficient delivery Reviewed on: 13th February 2026

Rewards current account users with cashback

Rewards current account users with cashback Reviewed on: 13th February 2026

Excellent service always.

Excellent service always.very helpful and easy to use Reviewed on: 13th February 2026

Reliable everyday banking with strong support

I’ve used this Chase current account for daily banking and it works well. The mobile app is easy to navigate. Transfers post quickly. Customer service has been responsive when I needed help. Issues were resolved without delays. Support staff were clear and professional. The account offers solid features for everyday use. I feel confident keeping my money here. Overall, it’s a dependable option for regular banking needs. Reviewed on: 13th February 2026

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