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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48936 reviews)

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4.94

Based on 48,936 reviews, last reviewed 25th Mar 2026

448000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Clear and concise device combined with good customer... Clear and concise device combined with good customer service. Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48936)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great customer service

Customer service dealt with my query quickly and efficiently, eventhough it was a bank holiday. Reviewed on: 13th February 2026

Very good online bank with great rates!

Very good online bank with great rates! Reviewed on: 13th February 2026

Well designed and easy to use and navigate the app.

Well designed and easy to use and navigate the app. Reviewed on: 13th February 2026

Great Bank

Good customer service and great savings account and the app is very user friendly Reviewed on: 13th February 2026

I’ve had an issue where my card was taken by the ATM...

I’ve had an issue where my card was taken by the ATM and didn’t get any cash out. Took it chase customer service and they investigated and returned my money back along with a new card within a couple of days! Also excellent rate for savings and Cashback! Reviewed on: 13th February 2026

Easy to use accounts

I enjoy the ease of transfer between current account and savings and ease of making payments. Reviewed on: 13th February 2026

Chase is very easy to use as an app and great offers!

Chase is very easy to use as an app and great offers! Reviewed on: 13th February 2026

Problem solving

Excellent and quick response to questions. Immediate response to password queries. Reviewed on: 13th February 2026

Easy and beneficial

Easy and beneficial. Good interest rates and good service Reviewed on: 13th February 2026

Moved here because hsbc was useless and couldn't sor...

Moved here because hsbc was useless and couldn't sort anything out, since being with chase over the last few years it has been great and friendly customer service who go above and beyond to sort your query out, I'd rate chase 110% because that's what they give to there customers Reviewed on: 13th February 2026

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