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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Genuine support from customer services

I had a problem which they understood quickly and resolved immediately. Reviewed on: 15th February 2024

Really helpful, made everything easy.

Really helpful, made everything easy. Helped so much when my partner died and I needed to close his account. Great savings rates and just fab Reviewed on: 15th February 2024

Banking how it should be...

Fantastic current account, great incentives, fair banking, easy to use app, straight forward banking, no charges for spending abroad. I'd recommend to everyone. Reviewed on: 15th February 2024

No problems Spedy phone response

No problems Spedy phone response Reviewed on: 15th February 2024

Simple and Rewarding

App is easy to use, very clear and streamlined. Customer service is always available if I need it. Rewards and interest rates are very competitive. ISA product is excellent. Communication via email is effective and not excessive. Integration with investment platform Nutmeg is also simple and effective. Reviewed on: 15th February 2024

Money management that pays back

Love the cash back, ease to transfer money in, data provided on expenditures and options available to hell manage money. Reviewed on: 15th February 2024

No problems at all, very easy to use and great benef...

No problems at all, very easy to use and great benefits. Reviewed on: 15th February 2024

Great online bank

Great app, easy, love the money back Reviewed on: 15th February 2024

User-friendly and professional customer service.

User-friendly and professional customer service. Reviewed on: 15th February 2024

Great current account.

Great current account. Easy to use and get cashback when you qualify which is to do. Love the round up feature. Used it abroad without any issues. Great that you are notified when you use your card too. Reviewed on: 15th February 2024

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