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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Quick, simple and modern phone app experience

Quick, simple and modern phone app experience. The cashback rewards are great and are what initially drew me to Chase. The app experience is what keeps me there. All transactions, in and out, are automatically categorised and are very easy to keep track of. The security seems effective linking to the biometrics and online purchases are easy to verify. Reviewed on: 15th February 2024

Good old fashioned banking with an A1 app

For the first time in years I am with a bank which believes that the best way to commercial success is through the provision of first class customer service Reviewed on: 15th February 2024

Very good, does a good cash back scheme and the roun...

Very good, does a good cash back scheme and the round ups option is helpful to save money Reviewed on: 15th February 2024

All good from first contact and the way through the...

All good from first contact and the way through the call. The experience was overall good. Would be happy to recommend a family and friends. Reviewed on: 15th February 2024

Great app, great value!

Great app, great value including cashback and multiple options to save money. Open banking, multiple accounts and we get great interest rates. Pretty near perfect. ( Only missing joint accounts) Brilliant!! Reviewed on: 15th February 2024

One day all current accounts will be like this.

So simple to use, very easy to make transfers to your own or external accounts. I feel secure using the app and know that I can contact customer services when ever I have the need to do so. So far I have had no reason to complain about the excellent service and information provided. Reviewed on: 15th February 2024

Just Fantastic!

Been with them a little while and they’ve been continuously brilliant from day one. It takes a lot to beat Monzo and First Direct but they have somehow managed it in my opinion. Reviewed on: 15th February 2024

Excellent bank

I got chase so I could save at a good rate. I love that you can access your money 24/7 Reviewed on: 15th February 2024

Excellent, the services has been perfect

Excellent, the services has been perfect Reviewed on: 15th February 2024

App experience is very smooth and flawless, easy to...

App experience is very smooth and flawless, easy to understand and intuitive layout. Reviewed on: 15th February 2024

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