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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48943 reviews)

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4.94

Based on 48,943 reviews, last reviewed 27th Mar 2026

448500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

an excellent bank. I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular c... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48943)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Best around

Better than previous bank by far Reviewed on: 13th February 2026

Excellent customer service

Always at the end of the phone or on chat. Deal with queries very efficiently. Reviewed on: 13th February 2026

Great Bank

Excellent value for money; easy to access and transfer money. Reviewed on: 13th February 2026

Always very helpful and polite when I've had to cont...

Always very helpful and polite when I've had to contact the helpline Reviewed on: 13th February 2026

Amazing bank

Account quite easy to use quite practical and very good for saving Reviewed on: 13th February 2026

Amazing and fast onboarding experience, with an exce...

Amazing and fast onboarding experience, with an excellent customer service where you can talk to real people who can solve your problems. Reviewed on: 13th February 2026

Best bank app Excellen, clear and easy to use

Excellent app, clear and easy to use ….i will happily continue to use them , the only danger is that other bank options are becoming more competitive. Reviewed on: 13th February 2026

Easy online banking.

Easy online current and saving banking. Reviewed on: 13th February 2026

Excellent bank great customer service

Excellent bank great customer service Reviewed on: 13th February 2026

grear service, no fuss, no waiting on the phone for...

grear service, no fuss, no waiting on the phone for 3 days. Reviewed on: 13th February 2026

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