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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

I’ve had an issue where my card was taken by the ATM...

I’ve had an issue where my card was taken by the ATM and didn’t get any cash out. Took it chase customer service and they investigated and returned my money back along with a new card within a couple of days! Also excellent rate for savings and Cashback! Reviewed on: 13th February 2026

Easy to use accounts

I enjoy the ease of transfer between current account and savings and ease of making payments. Reviewed on: 13th February 2026

Chase is very easy to use as an app and great offers!

Chase is very easy to use as an app and great offers! Reviewed on: 13th February 2026

Problem solving

Excellent and quick response to questions. Immediate response to password queries. Reviewed on: 13th February 2026

Easy and beneficial

Easy and beneficial. Good interest rates and good service Reviewed on: 13th February 2026

Moved here because hsbc was useless and couldn't sor...

Moved here because hsbc was useless and couldn't sort anything out, since being with chase over the last few years it has been great and friendly customer service who go above and beyond to sort your query out, I'd rate chase 110% because that's what they give to there customers Reviewed on: 13th February 2026

Great company would definitely reccomend

Great company would definitely reccomend Reviewed on: 13th February 2026

Great for holiday transactions abroad

Great for holiday transactions abroad Reviewed on: 13th February 2026

No fuss get what you see easy to use and great on ho...

No fuss get what you see easy to use and great on hoilday Reviewed on: 13th February 2026

Great current account with excellent opportunities f...

Great current account with excellent opportunities for rewards and additional savings boosts - quick to set up easy to use an efficient app that supports everything that the customer needs Reviewed on: 13th February 2026

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