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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Really appreciate the cash back option with chase an...

Really appreciate the cash back option with chase and the app is quite straightforward to use. Reviewed on: 13th February 2026

So easy to set up and use.

So easy to set up and use. Switch about 2 years ago and have not looked back Reviewed on: 13th February 2026

Excellent

Easy to speak to a person and chat any time very prompt efficient and professional Reviewed on: 13th February 2026

5* use this for savings and card payments *****

5* use this for savings and card payments ***** Reviewed on: 13th February 2026

Brilliant current account with Cash Back

Brilliant current account with Cash Back Reviewed on: 13th February 2026

Everything is good excellent bank

Everything is good excellent bank Reviewed on: 13th February 2026

All round good bank easy to set up and switch...

All round good bank easy to set up and switch Reviewed on: 13th February 2026

Amazing customer service easy to use and rewarded

Amazing customer service easy to use and rewarded Reviewed on: 13th February 2026

Support without the wait - Brilliant

Help is available via chat, without needing to stay online to receive replies - this is incredible compared to others, I love it. They are great and efficient to assist. Slightly disappointed that the cashback offer was scaled back, but it is still the very best account I have found all round. Reviewed on: 13th February 2026

Great bank, easy to deal with and love the app

Great bank, easy to deal with and love the app Reviewed on: 13th February 2026

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