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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

customer service

Chase has excellent customer service, you can always speak to a real person for any questions you may have Reviewed on: 13th February 2026

Easy, no worries, confidence

Easy, no worries, confidence in letting Chase handle my money. Reviewed on: 13th February 2026

An all round excellent current account with the bene...

An all round excellent current account with the benefit of cash back and round ups. Reviewed on: 13th February 2026

Simple and understandable banking

Very easy to use banking app. Always available and intuitive Reviewed on: 13th February 2026

Always happy to help secure and great way of managin...

Always happy to help secure and great way of managing money on the App Reviewed on: 13th February 2026

Great all year round

Good customer service I like thecway the account works Reviewed on: 13th February 2026

switch bank accounts to Chase

I have switch bank accounts and have been pleased with the online chat support, the use of the card when travelling. Reviewed on: 13th February 2026

I find the app very easy to use and convenient

I find the app very easy to use and convenient Reviewed on: 13th February 2026

Great bank and customer service.

Great bank and customer service. Reviewed on: 13th February 2026

It used to be great with cash back but this has been...

It used to be great with cash back but this has been scaled back. Still a great bank Reviewed on: 13th February 2026

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