Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

View other Chase Bank products

4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Great bank, great app. Love it!

So easy to manage, love having all the different pots and simple to transfer funds. . Brilliant for earning cash back on spending. Great for spending abroad. Reviewed on: 13th February 2026

Cash back was a good feature and made me change alth...

Cash back was a good feature and made me change although it isn’t as good now. Reviewed on: 13th February 2026

Someone is always available to help

Someone is always available to help Reviewed on: 13th February 2026

Needed money moving for mortgage, spoke to service d...

Needed money moving for mortgage, spoke to service desk and all sorted in 5 minutes Reviewed on: 13th February 2026

Really happy with Chase.

Really happy with the cash back on spending. The round up option available and also the savings rate for new customers was excellent. Reviewed on: 13th February 2026

No complaints .

Never had any issues and have never had a reason to complain.The online banking always works except when carrying out maintenence,but we were informed that it was happening so I was prepared for it Reviewed on: 13th February 2026

Great service hassle free banking.

Great bank hassle free banking. Simple to use app Reviewed on: 13th February 2026

Great bank - very happy.

Great bank - very happy. On line account easy to use Reviewed on: 13th February 2026

Excellent customer service when I thought my card ha...

Excellent customer service when I thought my card had been cloned, always best currency rates when travelling abroad, instant notification on phone when any money spent. Reviewed on: 13th February 2026

Incredibly customer focused and low wait times with...

Incredibly customer focused and low wait times with real people. Not automation or type 1 for and 2 for. All that nonsense Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Current Account
from Lloyds Bank 4.41 from 6 reviews
Current Account
from Yorkshire Bank 3.77 from 76 reviews
International Payments
from iFAST Global Bank 4.89 from 281 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 374 reviews
Savings
from Chase Bank 4.94 from 22981 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub