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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Excellent customer service

Always at the end of the phone or on chat. Deal with queries very efficiently. Reviewed on: 13th February 2026

Great Bank

Excellent value for money; easy to access and transfer money. Reviewed on: 13th February 2026

Always very helpful and polite when I've had to cont...

Always very helpful and polite when I've had to contact the helpline Reviewed on: 13th February 2026

Amazing bank

Account quite easy to use quite practical and very good for saving Reviewed on: 13th February 2026

Amazing and fast onboarding experience, with an exce...

Amazing and fast onboarding experience, with an excellent customer service where you can talk to real people who can solve your problems. Reviewed on: 13th February 2026

Best bank app Excellen, clear and easy to use

Excellent app, clear and easy to use ….i will happily continue to use them , the only danger is that other bank options are becoming more competitive. Reviewed on: 13th February 2026

Easy online banking.

Easy online current and saving banking. Reviewed on: 13th February 2026

Excellent bank great customer service

Excellent bank great customer service Reviewed on: 13th February 2026

grear service, no fuss, no waiting on the phone for...

grear service, no fuss, no waiting on the phone for 3 days. Reviewed on: 13th February 2026

Very good customer service's.

Very good customer service's. Always there to help, when it's needed Reviewed on: 13th February 2026

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