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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Opening a chase account and then a saving account wa...

Opening a chase account and then a saving account was so easy. I opened on recommendation from my son. Compared to other bank and saving accounts I hold this is head and shoulders above the rest. Reviewed on: 13th February 2026

Superb customer care!

Everytime I’ve had a problem, chase have sorted it for me ASAP, particularly charge back scheme on debit card. Reviewed on: 13th February 2026

App easy to use.

App easy to use. No charges for using card abroad. Reviewed on: 13th February 2026

Easy app to use and great efficiency, could not ask...

Easy app to use and great efficiency, could not ask for more really. Reviewed on: 13th February 2026

Attentive, intelligent people with a can do attitude

Attentive with a can do attitude switched on people looking to solve problems I may have with urgency … Also when I’ve had queries about card fraud first.. they refund my money, then they sort out the problem which I think is outstanding Reviewed on: 13th February 2026

Lots of benefits

Any queries are answered quickly, its great being able to have multiple accounts, love cashback and the round up facility. Reviewed on: 13th February 2026

Great app great perks lovey service really happy wit...

Great app great perks lovey service really happy with chase Reviewed on: 13th February 2026

Really easy to use, and great features that grow you...

Really easy to use, and great features that grow your income. Also love that the card doesn’t have any details on it but easy to get the details for shopping online from the app. Love the clear style of communication and ease of navigation. Highly recommend. Reviewed on: 13th February 2026

Easy to use app , problems sorted quick and...

Easy to use app , problems sorted quick and easily Reviewed on: 13th February 2026

Easy peasy, no brainer!

Nice and easy, no fads, no gimmicks, does exactly what a bank should do. Rewards, good interest, respects current customers. Reviewed on: 13th February 2026

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