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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Stress free banking.

Stress free banking. Good comms. Reviewed on: 15th February 2024

Smooth as silk

Everything runs as smooth as silk, all that I need is available to me in the app Reviewed on: 15th February 2024

Easy Peasy

Easy to sign up and use, with bonus initiatives and interest applications. Excellent customer communication. Reviewed on: 15th February 2024

A great bank which l am glad l found

Very easy to sign up with added incentives such as cash back rewards and roundup make this a very appealing current account for everyday shopping. It is also very easy to set up the app and to transfer money to the account with instant notification of transactions in and out. Having a card with no details on it is also very good as it is totally secure. Reviewed on: 15th February 2024

Fantastic customer service

As well as having a great, easy to navigate app, when I lost my phone their customer service was fantastic! Reviewed on: 15th February 2024

Easy to deal with

Every time i have had any quiries they were sorted right away Reviewed on: 15th February 2024

Great rewards for the everyday.

Great rewards for the everyday. Love the cash back and the rewards. The interest rate is good too. Easy to use the online app and enough notifications and emails without being overwhelming. I enjoy banking with chase Reviewed on: 15th February 2024

Very well developed user interface app with many fea...

Very well developed user interface app with many features. Customer service is top notch. Reviewed on: 15th February 2024

Very easy enjoyed the chasback.

Very easy enjoyed the chasback. Still first year, hope would be the same for future Reviewed on: 15th February 2024

Chase cash back policy is my saving grace sometimes...

Chase cash back policy is my saving grace sometimes when am short in cash. I have tried moving accounts but no matter how I try to move, I still reopen a chase account and it’s my number one shopping account back. Thanks Chase for the rewards. Reviewed on: 15th February 2024

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