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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

A great bank which l am glad l found

Very easy to sign up with added incentives such as cash back rewards and roundup make this a very appealing current account for everyday shopping. It is also very easy to set up the app and to transfer money to the account with instant notification of transactions in and out. Having a card with no details on it is also very good as it is totally secure. Reviewed on: 15th February 2024

Fantastic customer service

As well as having a great, easy to navigate app, when I lost my phone their customer service was fantastic! Reviewed on: 15th February 2024

Easy to deal with

Every time i have had any quiries they were sorted right away Reviewed on: 15th February 2024

Great rewards for the everyday.

Great rewards for the everyday. Love the cash back and the rewards. The interest rate is good too. Easy to use the online app and enough notifications and emails without being overwhelming. I enjoy banking with chase Reviewed on: 15th February 2024

Very well developed user interface app with many fea...

Very well developed user interface app with many features. Customer service is top notch. Reviewed on: 15th February 2024

Very easy enjoyed the chasback.

Very easy enjoyed the chasback. Still first year, hope would be the same for future Reviewed on: 15th February 2024

Chase cash back policy is my saving grace sometimes...

Chase cash back policy is my saving grace sometimes when am short in cash. I have tried moving accounts but no matter how I try to move, I still reopen a chase account and it’s my number one shopping account back. Thanks Chase for the rewards. Reviewed on: 15th February 2024

I love the round up option, which earns you 5%.

I love the round up option, which earns you 5%. I love the fact it doesn’t charge for purchases and withdrawals abroad. I love the way it pays you for spending your own money. I love the ease of the app. Reviewed on: 15th February 2024

Hard to find a bank that’s as helpful and as rewardi...

Hard to find a bank that’s as helpful and as rewarding as Chase. Have offers not only for new customers but for long term customers. Reviewed on: 15th February 2024

Never had a problem with Chase.

Never had a problem with Chase. Their customer service team are superb! Always helpful and professional. Reviewed on: 15th February 2024

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