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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48921 reviews)

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4.94

Based on 48,921 reviews, last reviewed 24th Mar 2026

446700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Very well run service Very efficient customer service and great app Reviewed on: 24th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48921)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

No complaints .

Never had any issues and have never had a reason to complain.The online banking always works except when carrying out maintenence,but we were informed that it was happening so I was prepared for it Reviewed on: 13th February 2026

Great service hassle free banking.

Great bank hassle free banking. Simple to use app Reviewed on: 13th February 2026

Great bank - very happy.

Great bank - very happy. On line account easy to use Reviewed on: 13th February 2026

Excellent customer service when I thought my card ha...

Excellent customer service when I thought my card had been cloned, always best currency rates when travelling abroad, instant notification on phone when any money spent. Reviewed on: 13th February 2026

Incredibly customer focused and low wait times with...

Incredibly customer focused and low wait times with real people. Not automation or type 1 for and 2 for. All that nonsense Reviewed on: 13th February 2026

Chase current account

I have been using Chase for a few years now and whenever have had to contact they have been excellent at sorting out any problem. I like the round up feature as you dont miss the small change and its great how it mounts up. Reviewed on: 13th February 2026

Seamless app and intuitive to use

The banking app is a seamless operation and very easy to use. Information offered is timely and relevant. Customer services is a joy to use and you get an agent very quickly Reviewed on: 13th February 2026

All round decent current account

Great app, brilliant customer service, awesome account security and decent benefits. Reviewed on: 13th February 2026

Fantastic

Since I’ve been with chase they have been amazing Reviewed on: 13th February 2026

Chase is a smart way of banking

Chase banking is easy to use and what is available regarding interest and being able to move money from one account to another also having availability to speak to an advisor gives it a personal touch. Reviewed on: 13th February 2026

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