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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48925 reviews)

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4.94

Based on 48,925 reviews, last reviewed 24th Mar 2026

447000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Good support on the chat facility . Good support on the chat facility. - helped resolve issue with purchase which never arrived. Reviewed on: 24th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48925)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Seamless app and intuitive to use

The banking app is a seamless operation and very easy to use. Information offered is timely and relevant. Customer services is a joy to use and you get an agent very quickly Reviewed on: 13th February 2026

All round decent current account

Great app, brilliant customer service, awesome account security and decent benefits. Reviewed on: 13th February 2026

Fantastic

Since I’ve been with chase they have been amazing Reviewed on: 13th February 2026

Chase is a smart way of banking

Chase banking is easy to use and what is available regarding interest and being able to move money from one account to another also having availability to speak to an advisor gives it a personal touch. Reviewed on: 13th February 2026

Smooth, efficient and reliable banking.

Smooth, efficient and reliable banking. Customer service round the clock support Reviewed on: 13th February 2026

Love the way I get an alert for every transaction...

Love the way I get an alert for every transaction Reviewed on: 13th February 2026

They are always so helpful, I’ve never had a single...

They are always so helpful, I’ve never had a single problem and the 1% cashback is ace Reviewed on: 13th February 2026

Excellent app and does everything I need

Excellent app and does everything I need Reviewed on: 13th February 2026

Great account for every day spending get 1% cashback...

Great account for every day spending get 1% cashback on groceries. App is fabulous & always up to date/minute with transactions Reviewed on: 13th February 2026

Excellent, quick and easy...

Everything is easily understood and works as it should, quick and easy Reviewed on: 13th February 2026

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