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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

App so easy to use, like the cash rewards and top up...

App so easy to use, like the cash rewards and top up features Reviewed on: 13th February 2026

Superb Service

Never had faith in banks before however that’s now changed with chase bank, the customer service is not only excellent They actually listen to your concerns and sort it out. Reviewed on: 13th February 2026

Always very helpful & friendly , I would highly reco...

Always very helpful & friendly , I would highly recommend Chase to all my friends & family Reviewed on: 13th February 2026

Excellent 24x7x365 performance

Excellent 24x7x365 performance anywhere even outside the UK Reviewed on: 13th February 2026

Great bank use abroad don’t charge

Great bank use abroad don’t charge Reviewed on: 13th February 2026

One of the best banks in UK.

One of the best banks in UK. They also have a great customer service Reviewed on: 13th February 2026

Chase has raised the bar for UK current accounts

I opened a chase account when going to America as they don’t charge abroad. I have gone on to find it excellent, paying some monthly direct debits to non uk organisations, I appreciate the interest, higher than my first direct account and find the app really user friendly with useful features. Reviewed on: 13th February 2026

Chase Bank

Easy to use & manage account online Reviewed on: 13th February 2026

It's very easy to switch.

It's very easy to switch and it is very secure. Reviewed on: 13th February 2026

So quick to set up

So very easy to set up both a current and a savings account. And a pleasure to do business with. Reviewed on: 13th February 2026

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