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Chase Bank: Current account reviews

4.94
Based on 48,906 reviews, last reviewed 20th Mar 2026
445600% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026
Angela G's avatar
Angela G

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026
YS's avatar
YS

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48906)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

5
Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Love Chase bank!

5
Love Chase bank! Have been with them for years and have always had excellent service. The cashback is great too Reviewed on: 13th February 2026

Chase bank is the best bank I’ve ever had

5
Chase bank is the best bank I’ve ever had and I’ve been with every bank. No bank support even compares to chase bank support. Even though they don’t have any branches as far as I’m aware in the UK they have the best and fastest customer service. The bank app is the most user friendly interface and smashes out all other banks interfaces by miles. Downtime is always mentioned if they are doing maintenance on the app. Very easy to access your card and details. Chase bank should win the award without a doubt. Reviewed on: 13th February 2026

Any queries or issues resolved fast and efficiently.

5
Any queries or issues resolved fast and efficiently. Account details very clear and easy to understand. Regular updates regarding products, legislation, interest rate are sent by email and also in the app. Reviewed on: 13th February 2026

Easy and trouble-free banking

5
Until this Financial year, Chase offered competitive interest on its savings account. The supporting app and processes are no-nonsense and effective. Transferring money between savings and current account is very easy. The Chase anti-fraud algorithms protected me from a scammer. Reviewed on: 13th February 2026

Absolutely brilliant experience from opening the acc...

5
Absolutely brilliant experience from opening the account to the present day Reviewed on: 13th February 2026

Excellent banking very easy to use

5
Excellent banking very easy to use Reviewed on: 13th February 2026

Easy to use app and slick interface

5
Easy to use app and slick interface Reviewed on: 13th February 2026

Their platform is slick and easy to use.

5
Their platform is slick and easy to use. The cards for withdrawing and paying for goods and services never suffer from hesitation when processing. They get the balance right in meaningful communication and I feel their systems are secure and safe. Reviewed on: 13th February 2026

The services are seamless and their customers servic...

5
The services are seamless and their customers service is per excellence. They listen to queries and also follow up with their customers giving options. Reviewed on: 13th February 2026

Fantastic experience and will use as main bank

5
Fantastic experience and will use as main bank Reviewed on: 13th February 2026

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