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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48940 reviews)

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4.94

Based on 48,940 reviews, last reviewed 25th Mar 2026

448300% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The best current account in UK. The best current account in UK. It is a very good online bank at this moment in UK Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48940)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Good interest rate on pots and cash back Reviewed on: 13th February 2026

The Chase App is one of the best I have used and con...

The Chase App is one of the best I have used and continues to improve as features are added Reviewed on: 13th February 2026

Under a year 's service but excellence given

I am quite new to chase , less than a year but all good so far, I only ever had to speak with customer services and they were very quick to respond and offer advice and help me get sorted really pleased and very happy Reviewed on: 13th February 2026

I’ve had a Chase current account for nearly 3 years...

I’ve had a Chase current account for nearly 3 years always use it when I go to a different country Reviewed on: 13th February 2026

Chase is a great bank, never had any problems

Chase is a great bank, never had any problems Reviewed on: 13th February 2026

Transfer Success

I transferred over to Chase and all y dealings have been great. I can speak to an actual person if I need to which is great when you're querying something financial. Reviewed on: 13th February 2026

Great Customer Service

App is user friendly, queries are dealt with imediately on an online chat and staff are also available to talk to. Reviewed on: 13th February 2026

Just great service every time , no complaints custo...

Just great service every time , no complaints customer service always excellent . Reviewed on: 13th February 2026

Amazing app, service is excellent, never had a problem

Amazing app, service is excellent, never had a problem Reviewed on: 13th February 2026

Easy to use website.

Easy to use website. Helpful staff Reviewed on: 13th February 2026

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