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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48927 reviews)

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4.94

Based on 48,927 reviews, last reviewed 25th Mar 2026

447200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazing experience, customer service is extremely he... Amazing experience, customer service is extremely helpful Reviewed on: 25th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48927)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

The app is brilliant!

The app is brilliant! and makes banking easy . Using the card abroad is fantastic with fee free spending . Text alerts when you spend allows you to feel secure. Reviewed on: 13th February 2026

Very helpful.

Very helpful. Easy to use. Excellent customer service. Reviewed on: 13th February 2026

Outstanding Bank

Easy to use site, good interest also Any questions are answered by the help team within minutes - no constant hanging on Reviewed on: 13th February 2026

Excellent bank with excellent customer services.

Excellent bank with excellent customer services. Everything is so simple and easy to perform Reviewed on: 13th February 2026

Easy to use app, good rewards & competitive interest...

Easy to use app, good rewards & competitive interest rates Reviewed on: 13th February 2026

Very good experience at all

I had a great experience with this bank. The staff were friendly, professional, and very helpful. I really appreciate the good customer service and organized process. Highly recommended! Reviewed on: 13th February 2026

found chase easy to navigate and interact with

Have found chase easy to navigate and interact with Reviewed on: 13th February 2026

Easy to use, have had no issues, have multiple savin...

Easy to use, have had no issues, have multiple savings accounts within my account Reviewed on: 13th February 2026

All round good experience with chase current account...

All round good experience with chase current account - more perks would make the experience better. Any customer service interactions have been positive. Reviewed on: 13th February 2026

available to speak to an advisor online 24/7

available to speak to an advisor online 24/7 Reviewed on: 13th February 2026

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