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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48938 reviews)

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4.94

Based on 48,938 reviews, last reviewed 25th Mar 2026

448100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Beware switchers Whilst I love the ease of opening a current account, if you want a savings account you have to have a current account. Beware any switchers: if you cl... Read more Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48938)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

The services are seamless and their customers servic...

The services are seamless and their customers service is per excellence. They listen to queries and also follow up with their customers giving options. Reviewed on: 13th February 2026

Fantastic experience and will use as main bank

Fantastic experience and will use as main bank Reviewed on: 13th February 2026

Great bank account.

Great bank account. Great customer service Reviewed on: 13th February 2026

CS has always solved any issues I’ve ever had !

CS has always solved any issues I’ve ever had ! Reviewed on: 13th February 2026

Very helpful and good with security

Very helpful and good with security Reviewed on: 13th February 2026

Good bank 5 star customer service

Good bank 5 star customer service Reviewed on: 13th February 2026

Best bank ever

They are just great, best service best interest best everything Reviewed on: 13th February 2026

Absolutely Excellent.

Had a problem with a company that took money from my chase account unauthorised, within minutes chase gave me new card details and blocked company, absolutely excellent service. Reviewed on: 13th February 2026

Very efficient

Great interest rate , Very efficient , easy on line application , and app.to check balances and move money with ease to and from various accounts. Reviewed on: 13th February 2026

Such an easy app to use!

I use the app all the time and it’s so smooth to navigate and gives me all the info I need. I’ve got my 82 year old mum using it too and she finds it so easy, and loves the interest she can get on her savings! I recommend it to all my friends :) Reviewed on: 13th February 2026

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