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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Just great service every time , no complaints custo...

Just great service every time , no complaints customer service always excellent . Reviewed on: 13th February 2026

Amazing app, service is excellent, never had a problem

Amazing app, service is excellent, never had a problem Reviewed on: 13th February 2026

Easy to use website.

Easy to use website. Helpful staff Reviewed on: 13th February 2026

Easy to use app and excellent service I have recomme...

Easy to use app and excellent service I have recommended to all my friends Reviewed on: 13th February 2026

Easy to open and great rewards.

Easy to open and great rewards. Then offered a fabulous boosted savings rate Reviewed on: 13th February 2026

Anytime I have had any issues they have been able to...

Anytime I have had any issues they have been able to help straight away! Have recommended them to my friends and my family and now they have opened an account and have a normal current account and a savings account too. Reviewed on: 13th February 2026

The app is brilliant!

The app is brilliant! and makes banking easy . Using the card abroad is fantastic with fee free spending . Text alerts when you spend allows you to feel secure. Reviewed on: 13th February 2026

Very helpful.

Very helpful. Easy to use. Excellent customer service. Reviewed on: 13th February 2026

Outstanding Bank

Easy to use site, good interest also Any questions are answered by the help team within minutes - no constant hanging on Reviewed on: 13th February 2026

Excellent bank with excellent customer services.

Excellent bank with excellent customer services. Everything is so simple and easy to perform Reviewed on: 13th February 2026

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