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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

A current account with much to offer

The current account offers easy everyday access to your cash whilst offering a competitive interest rate held on account. Another feature is its excellent forex conversion rate which I found spending overseas simpler. The product also offers cashback and incorporates a round up feature providing a higher rate of interest. A great product that I would recommend. Reviewed on: 15th February 2024

Always had good experiences with chase and like the...

Always had good experiences with chase and like the extra interest and cash back Reviewed on: 15th February 2024

Telephone banking at its best.

Online banking at its best. Every step of the way is supported by excellent staff. Every transaction notified almost immediately. The ability to 'pause' bank card should you fear the worst I.e. theft or loss. Bank card without identifying details, great. Reviewed on: 15th February 2024

App works well, I particularly like the 1% unlimited...

App works well, I particularly like the 1% unlimited cashback I'm still receiving (ends in April)! Reviewed on: 15th February 2024

Love the cash back and the simplicity of the app

Love the cash back and the simplicity of the app Reviewed on: 15th February 2024

Very good customer service as well as easy bank to u...

Very good customer service as well as easy bank to use with a low or no fee to use overseas. The 1% cashback is also very good Reviewed on: 15th February 2024

the best in the market

i've been with them for more than 2 years. i can say that it's the best one in the market. 1% cash back, great saving accounts, and most importantly, they have the best customer support i ever seen. i have accounts with other e-banks but none of them have this kind of supports. BTW i'm always using my chase account outside of UK also, great exchange rate. Reviewed on: 15th February 2024

Earn while you save and spend

Earn on your current account and top ups. good interest rate in savings. Monitors potential fraud. Reviewed on: 15th February 2024

I don’t have any problem to even contact customer se...

I don’t have any problem to even contact customer service. Reviewed on: 15th February 2024

When I had issue with my account,I always get help s...

When I had issue with my account,I always get help soon as possible. One of my best choices,to choose Chase to protect and save my money there. Reviewed on: 15th February 2024

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